These guys were great, dealt with Manuel and Lou to get my daughter's bug checked out. They were honest in their evaluation of the situation, and let us make the decision to proceed with more exploratory repairs or bite the buillet. We concluded the car was not worth the additional investment, and had it towed off their lot. They were very helpful in getting the car removed, and did not charge for any exorbitant fees for doing so. If i ever get a german car again, i'm coming back to Tony and Brothers.