Great customer service from Lou, Alex, and Manuel. Lou is honest and knowledgeable. Highly recommended if you have a German car. Update Sep 20 2022 - another great service visit with Lou and his crew. Lou squeezed the vehicle into his busy schedule on short notice and furthermore accommodated me even though i showed up late for the appointment. the final kicker - Lou's price for the service was 50% less than what other independent shops quote for the same service (and let's not even mention the price charged by the dealerships). Update June 10 2022 - Lou and his crew continue to provide EXCEPTIONAL and HONEST service. Look nowhere else for your German auto repair needs.