I have been servicing Audis at Tony & Brothers since 1998. When the reverse lights in my 1996 A6 started popping fuses at a rate of one per week Stevens Creek, Rector, and Carlsen all gave me ridiculous quotes to even look at the problem ($1500+). Driving by one day, I decided to pull in and see if these guys could give me a better quote. Tony and Lou's uncle was there and after I had explained the problem nodded and told me in his Croatian accent "I know what problem is." He promptly opened my trunk and pointed to some wires. In disbelief I asked "are you sure?" Shaking his head he walked back into the shop and returned with wire-cutters and electrical tape. He quickly cut the offending wires, stripped them, twisted them back together, and then taped it all up. My reverse lights were still out and the passenger side mirror did not auto-tilt down when I shifted into reverse because the fuse was blown. The fuse was quickly replaced and everything worked! When I asked how much the bill was I was told in the same Croatian accent "don't worry about it" and waved off. I have returned ever since then with my Audis and my friends' Audis. Tony and Lou are EXTREMELY knowledgeable. They focus in on exactly what is wrong and fix it. They provide solid advice that should always be followed. They also provide preventative maintenance that keeps you rolling problem-free. I have never been to a more honest shop. If you have a problem that they can diagnose and fix; it is done. If they do not think they can fix it right they will tell you that and send you off to a dealer. If you are trying to do something yourself and you mess it up, don't be surprised if they do not want to deal with it.